Integrity Dental Services Promotes Laci Johnson to Vice President of Customer Success

DULUTH, GEORGIA (Jan. 6, 2022) – Integrity Dental Services LLC, a national dental laboratory, providing full service and quality solutions, today announced the promotion of Laci Johnson to Vice President of Customer Success. She will be primarily responsible for managing customer experience and success within IDS, including our growing locations. Through her leadership, experience, and direction with over 16 years of dental customer management experience, Laci will implement top-of-the-line new customer onboarding programs. Our primary goal with our Customer Success Department is to start right on the start of our new relationships and partnerships with a proactive approach rather than a reactive one. Personal communication, not automated, has always been at the forefront of our customer service. As we grow, we will scale our teams to have a person to answer the phone, not an automated, person-less process. 

I am so happy for Laci and this opportunity for her and Integrity.” said Natalie Mauldin, Senior Customer Success Specialist for Integrity Dental Services. “After working with her for over 16 years in the dental field, I can’t think of a better person for the job. Her work ethic, loyalty, and heart will pave the way for success in this position. I am so proud of her and can’t wait to watch this grow.”

Integrity Dental Services is a national dental laboratory, providing full service to the dental industry. For more information please visit our website (

For Immediate Release Contact: 

Kenneth Niquette 

Phone: (470) 640-6202 


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